Privacy Policy
INTRODUCTION:
This privacy notice provides you with details of how we collect and process your personal data through your use of our site.
By providing us with your data, you warrant to us that you are over 13 years of age.
The company is the data controller and we are responsible for your personal data (referred to as “company”, we”, “us” or “our” in
this privacy notice.
CONTACT DETAILS:
Address: 7901 4th St. N., Ste 300, St. Petersburg, FL 33702
Phone Number: Call (877) 339-9777
E-mail: support@questbusinesscapital.com
WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS
Visual Personal data means any information capable of identifying an individual. It does not include anonymized data.
We may process the following categories of personal data about you:
Communication Data: That includes any communication that you send to us whether that be through the contact form on our
website, through email, text, social media messaging, social media posting or any other communication that you send us. We
process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or
defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to
communications sent to us, to keep records, and to establish, pursue or defend legal claims.Customer Data: That includes data relating to any purchases of goods and/or services such as your name, title, billing address,
delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this
processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.Visual User Data: That includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services, and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data: That includes data about your use of our website and online services such as your IP address, your login data,
details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and grow our business and decide our marketing strategy.Marketing Data: That includes data about your preferences in receiving marketing from us and your communication preferences. We process this data, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, grow our business, and decide our marketing strategy.
We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant website content and
advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the
effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which are to grow our
business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).- [ NOTE SEE SECTION 4 BELOW ]
SENSITIVE DATA:
This We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity,
religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your
health and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us
with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If
you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will
notify you at the time.
We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more
information on this please email us at (Insert Email Info Here). In case we need to use your details for an unrelated new purpose we
will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
We do not carry out automated decision-making or any type of automated profiling.
MARKETING COMMUNICATIONS:
By your use of our Company site, such as, without limitation, through a submission of a request for consulting or accounting
services or, commercial financing, you expressly consent to receiving servicing, collection, marketing, and other calls and
messages, including auto-dialed and pre-recorded message calls, and SMS messages (including text messages) from us, our
affiliates, or our trusted third-party providers, at any telephone numbers that you have provided or may provide in the future
(including any cellular telephone numbers). Your consent will be effective even if the number you have provided is registered on
any state or federal Do-Not-Call (DNC) list. You understand that you are not required to provide consent to telemarketing calls as a
condition of receiving any products or services from the Company.
SMS Consent: Company will not sell or share your SMS consent or Phone number to any third party or affiliates for marketing
purposes.
If you do not agree to be called for marketing or promotional purposes, please call 877-339-9777 or email
support@questbusinessconsultants.com
In your request, please specify whether you would like to stop receiving SMS messages (including text messages), telephone calls,
or both, and the telephone number(s) for which you are making the request.
The Company respects the wishes of existing and prospective customers and clients and prospective customers who do not want to
receive telephone calls from the company. It is the policy of the Company not to make a telephone solicitation call to:
i) any person who has requested that the company not make such calls to the person’s residence; or
ii) any person who has put his or her telephone number on a national or state Do
Not Call registry, except as otherwise permitted by law.
A “telephone solicitation call” means any call that is made for the purpose of encouraging the purchase of products and services
from the Company.
The company maintains a list containing the telephone numbers and names (if provided) of those persons who have told the
Company that they do not want to receive telephone solicitation calls from the company. Anyone may request to be placed on the
Company’s Do
Not Call list by:
i) sending a written request to the company at the address below.
or
ii) e-mailing the company at:
support@questbusinesscapital.com
or
iii) calling the company at: 877-339-9777
The request must provide the 10-digit residential telephone number(s) that are not to be called and the person’s name, if desired.
Once a request has been made, the company will add the telephone number and name (if provided) to the Company’s Do Not Call
list within thirty (30) days. The Company will maintain the telephone number and name (if provided) on the Company’s Do Not Call
list for five (5) years, unless a request is made by the person to have the number removed. If a person’s telephone number changes,
another request must be submitted to have the new number added to the Company’s Do Not Call list.
The Company intends to comply with all federal and state Do Not Call laws.
DISCLOSURES OF YOUR PERSONAL DATA:
We may have to share your personal data with the parties set out below:
Service providers who provide IT and system administration services.
Professional advisers, including our third-party providers, accountants, financial institutions, lawyers, bankers, auditors, and
insurers.Government bodies that require us to report processing activities.
We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
DATA SECURITY:
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or
accessed without authorization. We also allow access to your personal data only to those employees and partners who have a
business need to know such data. They will only process your personal data on our instructions and they must keep it
confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of
a breach if we are legally required to.
DATA RETENTION:
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of
satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from
unauthorized use or disclosure, the processing purposes, if these can be achieved by other means, and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and
Transaction Data) for six years after they stop being customers.
In some circumstances, we may anonymize your personal data for research or statistical purposes in which case we may use this
information indefinitely without further notice to you.
YOUR LEGAL RIGHTS:
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction,
erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent)
to withdraw consent.
If you wish to exercise any of the rights set out above, please email us at support@questbusinessconsultants.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a
reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these
circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your
personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to
any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to
speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request
is particularly complex or you have made a number of requests. In this case, we will notify you.
THIRD-PARTY LINKS:
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those
connections may allow third parties to collect or share data about you. We do not control these third-party websites and are
not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of
every website you visit.u.
SMS Terms & Conditions:
This SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for
marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following:
Follow-up messages
Customer Care
Marketing
Example:
Hi {first name}, as requested, Quest Consultancy has revenue-enhancing options to help your company to maximize growth
and unlock new opportunities. Let’s discuss
Reply Y for details
Reply STOP to Opt-Out
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages
per week related to your marketing and customer care.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if
the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Quest Business Consultancy in the following ways:
By submitting an online form
Verbally
Electronic form
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive.
Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at
www.questbusinessconsultants.com
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary.
We’d Love to Hear from You
877-339-9777
support@questbusinessconsultants.com
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